Hardware Required hardware modifications
Dell branded LSI HBA330
We have found some Dell HBA cards based on LSI SAS3008 to require a modification to the manufacturer configuration portion of the card itself to properly function.
# lspci -nnv -s <PCI Address of the HBA card># lspci -nnv -s 61:00.0 61:00.0 Serial Attached SCSI controller [0107]: Broadcom / LSI SAS3008 PCI-Express Fusion-MPT SAS-3 [1000:0097] (rev 02) Subsystem: Dell HBA330 Adapter [1028:1f45] Flags: bus master, fast devsel, latency 0, IRQ 111, NUMA node 3 I/O ports at 6000 [size=256] Memory at ce500000 (64-bit, non-prefetchable) [size=64K] Memory at ce400000 (64-bit, non-prefetchable) [size=1M] Expansion ROM at <ignored> [disabled] Capabilities: [50] Power Management version 3 Capabilities: [68] Express Endpoint, MSI 00 Capabilities: [a8] MSI: Enable- Count=1/1 Maskable+ 64bit+ Capabilities: [c0] MSI-X: Enable+ Count=96 Masked- Capabilities: [100] Advanced Error Reporting Capabilities: [1e0] #19 Capabilities: [1c0] Power Budgeting <?> Capabilities: [190] #16 Capabilities: [150] Single Root I/O Virtualization (SR-IOV) Capabilities: [148] Alternative Routing-ID Interpretation (ARI) Kernel driver in use: mpt3sas Kernel modules: mpt3sas
We have found simply booting to a Dell Live ISO Image will make the required change however this can be time consuming for a large number of systems.
The first sign of this issue is the apperance of “overriding NVDATA EEDPTagMode setting” during the initial EL7 boot process.
The second sign of the issue is receiving “kernel: blk_update_request: I/O error, dev sda, sector 0” errors when attempting to access the disk device where sda is the target drive.
The incorrect value location “page type: 9, page number: 11, address 0x09” of the HBA 330 card itself. A value of 0 will cause the previously mentioned overriding NVDATA error and I/O errors when attempting to access the device. A value of 1 resolves this issue.
The method we have successfully used to update this value from the command line is through the use of lsiutil.
SYNTAX: -p <portNumber> # Probably 1 unless you have multiple cards SYNTAX: -a <Desired keystrokes with ,=enter to perform the desired action>
In the below example, we choose to…
- communicate with controller/port#1
- 9 = “9. Read/change configuration pages”
- 9 = “Enter page type: 9”
- 11 = “Enter page number: 11”
- 0 = “0=NVRAM”
- y = “Do you want to make changes? [Yes or No, default is No] “
- 0008 = “Enter offset of value to change: [0004-0044 or RETURN to quit] 0008”
- 00000104 = “Enter value: [00000000-FFFFFFFF or RETURN to not change] 00000104”
- , = “Enter offset of value to change: [0004-0044 or RETURN to quit] “
- y = “Do you want to write your changes? [Yes or No, default is No] y”
- , = “Enter page type: [0-255 or RETURN to quit]”
- 0 = “Main menu, select an option: [1-99 or e/p/w or 0 to quit] 0”
LSI Logic MPT Configuration Utility, Version 1.72, Sep 09, 2014
1 MPT Port found
Port Name Chip Vendor/Type/Rev MPT Rev Firmware Rev IOC
1. ioc0 LSI Logic SAS3008 C0 205 10000800 0
Main menu, select an option: [1-99 or e/p/w or 0 to quit] 9
Enter page type: [0-255 or RETURN to quit] 9
Enter page number: [0-255 or RETURN to quit] 11
Read NVRAM or current values? [0=NVRAM, 1=Current, default is 0] 0
0000 : 290b1200
0004 : 80123278
0008 : 00000004
000c : 00100000
0010 : 07f28155
0014 : 00000000
0018 : 00000000
001c : 00000000
0020 : 00000000
0024 : 00000000
0028 : 00000000
002c : 00000000
0030 : ffffffff
0034 : ffffcfff
0038 : efffffff
003c : fff7efff
0040 : ffffefff
0044 : 7fffffff
Do you want to make changes? [Yes or No, default is No] y
Enter offset of value to change: [0004-0044 or RETURN to quit] 0008
Enter value: [00000000-FFFFFFFF or RETURN to not change] 00000104
Enter offset of value to change: [0004-0044 or RETURN to quit]
Do you want to write your changes? [Yes or No, default is No] y
Changes have been written
Enter page type: [0-255 or RETURN to quit]
Main menu, select an option: [1-99 or e/p/w or 0 to quit] 0